At LeanLab USA, we are committed to protecting your privacy and securing your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our telehealth services.
Last Updated: 7/19/2025
Information We Collect
Personal Information
- • Name, address, phone number, email
- • Date of birth and gender
- • Insurance information
- • Emergency contact details
Health Information
- • Medical history and current conditions
- • Medications and allergies
- • Lab results and vital signs
- • Treatment plans and progress notes
How We Use Your Information
Healthcare Services
We use your information to provide medical consultations, weight loss programs, chronic care management, and telehealth services. This includes prescription management, lab monitoring, and care coordination.
Communication
We may contact you for appointment reminders, follow-up care, health education, and important updates about your treatment or our services.
Legal Compliance
We comply with HIPAA regulations and may share information as required by law, for public health purposes, or in emergency situations.
Information Sharing
Healthcare Team
Information shared with your care team, including physicians, nurses, and specialists involved in your treatment.
Insurance & Billing
Information shared with insurance companies for claims processing and with billing partners for payment processing.
Technology Partners
Secure sharing with HIPAA-compliant technology providers who support our telehealth platform and services.
Your Rights
Under HIPAA, you have the right to:
- Access and review your health information
- Request corrections to your health records
- Request restrictions on how your information is used
- Receive a copy of this privacy notice
- File a complaint if you believe your privacy rights have been violated
Data Security
We implement industry-standard security measures to protect your information, including:
- 🔒 End-to-end encryption
- 🛡️ Secure data storage
- 🔐 Multi-factor authentication
- 👥 Regular staff training
- 🔍 Security monitoring
- 📋 HIPAA compliance audits
Contact Us
Privacy Officer: privacy@leanlabusa.com
Phone: 833-781-8155
For questions about this Privacy Policy or to exercise your rights, please contact our Privacy Officer.