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Frequently Asked Questions
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The Signature RX 5038 is a precision medical injector pen designed for safe, accurate medication administration. It features a clear dosing dial for precise dose selection, secure needle attachment system, built-in priming functionality, and a controlled injection button system with count-to-6 timing. The device is engineered for single-use needles and includes comprehensive safety mechanisms.
Your complete kit includes the Signature RX 5038 injector pen with BKG branding, replacement needles with inner and outer protective caps, medication cartridge, and a professional protective carrying case. Everything you need for safe medication administration is included in your kit.
Follow these 4 essential steps: (1) Attach the needle by removing the seal, screwing needle tightly onto pen, and removing both caps while saving the outer cap. (2) Prime the pen by setting dial to 2 units, tapping cartridge to move air bubbles up, and pressing injection button until steady stream appears. (3) Inject your dose by setting prescribed amount, inserting needle into skin, pressing and holding injection button while counting to 6, then removing needle. (4) Dispose safely by recapping needle with saved outer cap, unscrewing needle for sharps container disposal, and replacing pen cap.
Essential safety guidelines include: Never reuse needles - each needle is for single use only. Always inspect the cartridge before use and never use if cracked, cloudy, or expired. Never force the dial past the remaining dose. Dispose of needles only in an approved sharps container. Check expiration dates before each use and contact your healthcare provider with any questions. Follow your prescribed dosing instructions exactly.
Begin by scheduling a consultation through our website. During this consultation, we will discuss the device features, provide detailed usage instructions, assess your specific needs, and answer any questions you may have. This is an evaluation process to determine if the Signature RX 5038 Injector Pen system may be suitable for your circumstances.
The consultation is an informational session where we explain the 4-step usage process, demonstrate the dosing dial functionality, review safety guidelines, and show you the complete kit components. We will ensure you understand proper needle attachment, priming procedures, injection techniques, and safe disposal methods. This helps you feel confident and prepared for safe device usage.
Priming is essential for safe and effective medication delivery. The priming process removes air bubbles from the system and verifies proper medication flow. Set the dial to 2 units, gently tap the cartridge to move air bubbles to the top, then press the injection button until you see a steady stream of liquid. If only drops appear, repeat this process until a full stream is visible.
Store your pen in the provided protective carrying case when not in use. Keep medication cartridges at the temperature specified by your healthcare provider. Never store with a needle attached. Always replace the pen cap after use. Inspect the device regularly for any damage and contact your healthcare provider if you notice any issues with the pen or cartridge.